Why It’s Vital To Understand Your Team And How To Do It

Can a computer programme really help you understand your team? When it’s based on proven behavioural psychology concepts, utilises complex algorithms, and is successfully used by tens of thousands of organisations worldwide – yes, it can!

The key to building a successful team is understanding your people.

There are several ways you can do this, but Stay Interviews and Extended DISC© assessment tools help you do just that.

These assessments help leaders intentionally and intelligently understand employees while empowering workers to communicate with one another effectively.

Let’s take a closer look at what stay interviews and Extended DISC© are and and how they can help you understand your team.

Why It’s Vital To Understand Your Team And How To Do It

What Is A Stay Interview?

You’ve heard of an Exit Interview, right? Well, a Stay Interview can be even more valuable than the exit variety! At a Stay Interview, you sit down with each team member to gather information about what they value about their job and what can be improved.

By understanding what your team values, you can work to improve things in your workplace. This is going to raise employee retention rates in the long term. You may also discover some helpful tips from your team members that you can easily implement to improve culture, processes and more.

Not only that, but you are creating open lines of communication with your team, building their trust and engagement. Conducting a Stay Interview can be more effective than an employee survey as you are creating a two-way conversation situation where you can both bounce ideas and create opportunities for clarification or to answer follow up questions.

Stay Interviews are the in-person way to help you understand your team better. But, what about technology solutions?

What Is Extended DISC©?

Extended DISC© is a psychology-based assessment tool that helps organisations understand – and therefore better manage – their staff.

Based on the theory developed by psychologist Carl Jung, the Extended DISC© system is one of the most popular behavioural assessment tools in the corporate world. Extended DISC© provides insight into how individuals think, communicate, and interact using a series of questions and algorithms.

According to the science behind the Extended DISC© system, people can be divided into four central behavioural styles, indicated by the following letters:

  • D-style (Dominance)
  • I-Style (Influence)
  • S-Style (Steadiness)
  • C-style (Correctness)

The results of these assessments help shape an understanding of each individual’s strengths, challenges, and communication styles.

How Extended DISC© Assessments Can Help Your Team

Great teamwork doesn’t happen by accident. It takes patience, intention, insight, strong leadership, and the right mix of personalities to build a cohesive team.

In people management, everything boils down to personality and behaviour. Communication issues, conflict, poor performance and low productivity can often be traced back to personality clashes, misunderstandings, or incorrect role fit.

Extended DISC© offers a way for individuals not only to understand themselves better but also understand others more deeply. With these insights, leaders are better able to place employees in the right roles within their teams and manage them in the ways that mesh best with their Extended DISC© profiles.

Extended DISC© assessments help you to empower your team members to better understand their own conscious and sub-conscious behavioural styles. Discovering Extended DISC© as a team is even more valuable. Each staff member can identify and empathise with other behavioural styles, which improves communication and minimises the chance of conflicts.

Overall, job satisfaction increases, and increased performance and productivity comes with a more positive workplace culture.

Get The Best Out Of Your Team

One of the most valuable leadership qualities is the ability to get the best out of your team.

Everyone responds differently to different situations: some of your employees might do their best work under pressure, while others may perform poorly. One person may appreciate a heated debate with a colleague, while another individual could find the exchange stressful and negative. Some people are natural leaders who crave the opportunity to grow, yet others are happy to take a back seat and perform the job they’re comfortable with.

There is a place in your team for all these personality types, but you must be able to recognise each one to create a team environment that meets everyone’s needs.

Extended DISC© is a fantastic team-building tool as it can help you understand the dynamics of your team, identify where the key strengths lie and determine what gaps need to be filled.

A Valuable Workplace Asset

Alongside the in-depth Personal Analysis for each staff member, the Extended DISC© Team Analysis is invaluable.

Here’s how Extended DISC© describe it:

“The Team Analysis gives you an easy to use framework to understand complex issues quickly, solve problems and improve performance. It helps you align your business or team strategy with the behavioural characteristics of your team members.

The Team Analysis combines the results of the Personal Analysis results of your team into one report. It shows the team dynamics, the strengths and development areas of the team, and how the team members are adjusting their behaviours in the existing work environment.

Some popular applications of this tool include team development, strategic decision making, leadership development, organisational development, turnover reduction, conflict resolution and succession planning.”

 

What Does Team Building Look Like In 2022?

In the past, managers have made educated guesses while hiring and building teams and hoped that their people gelled well. But in 2022, team building doesn’t have to be a guessing game. Tools like Extended DISC© provide concrete, usable data to support leaders in building and managing highly effective teams.

DISC© provides a reliable framework to help make decisions and adjustments around people management while empowering staff to take responsibility for their interactions with each other.

Team building aims to create stronger bonds between team members and help them respect their differences while working towards common goals. There is no singular “right” way to achieve this – every team is different, and what works for one may cause havoc for another.

Post pandemic, managers face additional challenges when creating a strong team, such as hybrid work arrangements and remote workers. Team building may not happen as organically as it does in an office environment.

Today’s leaders need to be more intentional about providing opportunities for workers to interact – through structured exercises as well as more informal activities.

Want to know how to best manage the different personality types within your team?

Spice HR are Extended DISC© Accredited Practitioners and can help you with personal growth, team building, leadership, and recruitment. We are also masters at helping you maintain an excellent team culture with tools like the Stay Interview.

Contact us today to find out more.

The Importance of Job Descriptions for Staff Retention and Performance

The Importance of Job Descriptions for Staff Retention and Performance

When was the last time you reviewed the job descriptions for your team? If it’s been a while, then you’re probably underestimating the importance of these often overlooked documents.

Every New Zealand business uses job descriptions (we hope!), as it’s a legal requirement to provide one for each employee. But many businesses fail to leverage them to their full potential.

Often, they end up tucked away in a virtual file, only to be dusted off and reviewed next time a position needs to be filled.

If this sounds familiar, it’s time to change the way you approach your job descriptions.

By keeping them up to date and using them as a management tool beyond the recruitment process, you can help shape your company culture, increase staff retention and performance, and future proof your business.

Here are some of the ways the not-so-humble job description can help level up your business.

Effective Recruitment

Job descriptions are most often put under the spotlight when it’s time to recruit for a role. So, this is the ideal time to ensure they are accurate and up to date.

This is your opportunity to attract someone who not only has the right skills for the job but is also the right fit for your company culture.

The more accurate the job description is, the better it will be at attracting high-quality candidates. This streamlines the entire recruitment process and makes it easier to select someone who will add value to your business.

Remember, cultural fit is just as important (if not more so) than skills fit. Skills can be taught or improved, but personal attributes are way less pliable!

Job descriptions are also important from a legal perspective. They can be used to demonstrate that there are legitimate, non-discriminatory considerations used in the hiring process.

 

Improved Staff Performance and Productivity

The recruitment process may be over, but the position description’s job is far from done! In fact, this is where the real spicy work begins.

We know that effective communication is vital to the success of any organisation. Well, your job descriptions are excellent communication tools. They clarify the expectations for employer and employee, leaving no room for ambiguity or confusion – if they’re honest and up to date!

Job descriptions help your team understand exactly what they should be doing, providing direction and meaning to their roles which help promote job satisfaction and increase engagement and productivity.

Beyond the day-to-day tasks, well-written job descriptions communicate how each team member contributes to the success of the organisation and outlines how they can continue to grow within their role.

They establish a set of expectations that assist with performance development and help prevent or resolve any grievances that arise.

Increased Retention

What happens when employees are confused about their responsibilities, mismanaged, or faced with tasks that lie outside of their skillset?

Frustration, decreased productivity, lack of engagement, conflict, and potentially, lost employees.

All this can result from outdated, inaccurate, or poorly written job descriptions.

However, nailing the job description ensures you attract candidates who are an excellent fit for the role. When your team are aligned with the culture and values of your business, they’re far more likely to enjoy and value their work and stick around for longer.

That means increased retention and reduced costs associated with recruitment.

Future-Proofing Your Business

Do your job descriptions reflect what is actually happening in your business as well as address the future needs of the business?

Is there a skill shortage now, or will there likely be one in the future? Are your employees already stretching beyond their job descriptions? Is there a mismatch between the needs of your business and the abilities of your team?

Job description reviews are a great way to answer the big questions that help you future-proof your business. They allow you to effectively structure and align roles within the business and pinpoint gaps that need attention, whether via training and development or specialist recruitment.

Is It Time to Review Your Job Descriptions?

If your job descriptions have been a little starved for attention of late, now is the perfect time to assess your team and identify any gaps. This leaves you plenty of time to come up with a plan of action for the new year.

Great job performance starts with recruiting the right talent. Alongside a well-defined job description, an Extended DISC report on potential candidates can help you identify new hires that are going to be a great fit for your role and culture.

Spice HR offer DISC Recruitment Reports that can assess how well candidates align with the role.

Contact us today to find out more.

Let’s Talk! Who Is Spice HR?

Who Is Spice HR?

Let’s Talk! Who Is Spice HR?

In the vast, wonderful, and limitless world of the internet, it’s easy to forget that there are living, breathing, real people behind the blogs you read, the photos you double-tap, and the posts you like – and yes, even the dreaded comment section! As much as technology seems to dominate the world, humans are still the ones behind it all, and connecting human to human is the core of what Spice HR is all about.

So, what better way to start connecting than by having a chat and giving you a behind the veil glimpse of who we are and what we do!

So come on in, put your feet up, and get to know us – the Spice Gals.

Meet The Spice Gals

No, not the Spice Girls – we are the kiwi-based, business-focused HR version of the famous girl band. And while we might not be able to sing or dance quite as well as the famous five, we do know our stuff when it comes to managing people.

Our duo (featuring Nicole Griffiths and Nichola Gold) started with a power walk, believe it or not! On that fateful day, we talked about our talents and values and realised we both had very complementary skills in the HR world. We ducked into a coffee shop, and by the end of our first latte, we had crafted a plan for Spice HR.

A Facebook page was born, bookings began to come in, and our business began!

The Spice Philosophy

HR has a reputation for being dull and dreary – a tick the boxes, soulless kind of activity.

However, we are pretty much the opposite of what you think you know about HR! Yes, we are HR professionals with vast skillsets, but we are also authentic, spicy, and full of energy and enthusiasm for what we do.

We work closely with businesses to help them do the right thing for staff and improve staff performance. Of course, every organisation – and every individual – is unique, so we tailor our approach to partner with you on your specifics.

We go into a business, get to know the culture and the people, and make decisions around the things that work for them. We are there to back you up, to partner with you, and add the right blend of spice to your business.

Every successful business should be clear on their values, and Spice HR is no different. Our philosophy is literally in our name:

Service – tailored to your business needs.

People – the essential business ingredient

Ideas – we don’t do bland

Culture – no two spices are the same

Engagement – spice it up!

 

Our Passions

Human resources is a fascinating area to work in. It’s not just about forms, handbooks, and employment agreements (although paperwork is certainly a large part of what we do).

It’s about people.

How they work, how they think, and what they value. Nobody starts a new job with a bad attitude and zero engagement. Most of us are excited, eager to learn, and fully engaged. It’s what happens later that changes things!

Our passions revolve around the following areas:

Engagement And Retention

Staff engagement is one of the most undervalued areas of managing people. Engaged staff allow you to work on your business, not in your business. If your staff are ambivalent – or worse, disengaged – you are too busy putting out fires and doing the work they are not. It’s a huge time waster and not good for anyone!

There are so many ways to increase engagement, and they don’t have to cost money. Nothing is ever broken, and often, only a simple fix is needed. Nine times out of ten, it’s about communication, and ten times out of ten, we can help!

Training And Development

People love to feel as if they are progressing, upskilling, and growing in their jobs. Training and development is an enormous part of that, and an area that we love to explore.

For training to be effective, it must involve a behavioural change. We use professional tools and platforms that can transform your team.

Wellbeing

Remember, people want to go to work and be happy! If they are not, their wellbeing suffers, right along with your workplace culture and business overall. The health and wellbeing of your team is vital, and we have loads of ways for you to improve workplace wellbeing effectively and simply.

Providing Feedback

Giving timely, relevant and useful feedback is the key to all the above areas, but it doesn’t come easily for many managers. We can help you figure out the right way to provide feedback for your business and integrate it into your workplace culture.

Once you’ve got that part down, the engagement, development and wellbeing of your people will flow.

How Are You Doing?

So, that’s us, but no conversation is complete unless both parties have had a chance to speak.

So how are you doing?

How have you and your business navigated the COVID climate? Have you evolved and adapted and learned new skills, or are you still struggling to find your way through? Are your people engaged – are you engaged? What’s missing in your business?

As always, we’d love to hear how you are doing out there, and always welcome the chance for a chat to see if we can help you fine-tune, problem solve, or brainstorm a solution for what ails you.

Thanks for the talk, let’s do it again soon,

Nicole and Nichola – the Spice Gals.

Is Learning Part of Your Company Culture?

Is Learning Part of Your Company Culture?

Is Learning Part of Your Company Culture?

Have you ever wondered what the Spice Girls would be like now if they had stayed together? We sure have! Sadly, we can only imagine the incredible tunes they might have produced if they had been allowed to grow and evolve within the group instead of being trapped in their predetermined ‘roles’. Today’s workforce is much like Posh, Ginger, Sporty, Scary, and Baby: they need to be in an environment where their learning and development opportunities are supported.

If denied that learning culture, they will quickly move on.

So, what can you do about it? How can you create a strong learning culture in your company?

Let’s explore what a training and development culture looks like, and why it’s so vital.

Is Learning Part of Your Company Culture?

What Does A Learning Culture Look Like?

Because every business is different, there’s no one-size-fits-all prescription for a learning culture. Each business should create development and training opportunities that fit into the values and culture that already exists.

However, there are commonalities.

Training and development is not merely a “ticking the boxes” kind of activity. It’s a strategy that encompasses all the ways your people share, support, and learn together, both on individual and collective levels.

It’s about connecting the dots and understanding that individual learning is the foundation for collective success.

Opportunities Are Everywhere

Traditionally, training meant sending your staff to lengthy courses and trying to cover their time out of the office. Now, development opportunities can take place both inside and outside the workplace.

The standard 70:20:10 model suggests that a mere 10 percent of learning occurs at formal training sessions, 20 percent from informal studying, and a whopping 70 percent is on the job development.

Online courses are extremely popular, but less structured opportunities to learn, such as YouTube videos or TED talks, can be equally effective. Find the tools and resources to fit your team.

People Enablement Is Where It’s At

The concept of people enablement was trending a few years ago and is still growing in popularity.

Rather than a static progression along a pre-defined pathway, organisations are focusing on a learning culture that allows employees to gain valuable experience, explore new skillsets, and reinvent themselves.

Training opportunities could look different for each team member, depending on their skillset, progression ambitions and availability.

Integrate Development Plans

Performance and development go hand in hand, so development plans should be part of your toolkit. Employee reviews and catchups should have a heavy focus on growth and development. They should be created as a two-way discussion with employees, where you both identify the support and tools needed for success.

It’s a great opportunity to speak with each team member about the areas they want to improve in and how the business can enable them to skill up.

The Delicious Side Effects of A Culture Of Learning

Providing development opportunities to your team drives employee engagement and strengthens your culture. The benefits are numerous and include:

Employee Retention

The modern workforce, particularly Millennials and Gen Z, highly value learning and development. If they can see opportunities to upskill within an organisation with a robust, built-in learning culture, they are likely to be fulfilled and won’t need to seek opportunities elsewhere.

In fact, 93 percent of employees say they will remain at an organisation that invests in their development and training. Not only will you retain your best employees, but you will also save money by reducing employee turnover.

Recruitment

To attract top talent, your organisation needs to become an employer of choice. Having a successful culture of learning builds your brand and makes you more attractive to skilled employees. This reputation will generate a better quality of candidate.

Improved Performance

At the most basic level, training helps people perform their tasks efficiently. Enhanced efficiency equals enhanced productivity. But beyond this, there are other tangible benefits, such as increased confidence, innovation, and creativity, a problem-solving mindset, and improved morale.

People development initiatives are just one piece of the puzzle in building an engaged, exciting, and high performing team. Your employees are your biggest asset, so it makes perfect sense that an investment in their knowledge and skills is an investment in your organisation, too.

Don’t let your team drift apart to make their own opportunities like the Spice Girls did… provide them with opportunities to grow, learn, and experiment, and you’ll stay strong for years to come!

If you would like to discuss how this could look in your business, then get in touch with us here at Spice HR. We can help you create a people and culture development program that will make your company an enviable place to work! Drop us a line today.

Keeping Up With Minimum Wage Rates And Employment Benefits

Keeping Up With Minimum Wage Rates And Employment Benefits

At present, the beginning of April will see New Zealand’s minimum wage for adults rise by more than $1 per hour. Starting out and training wages will also be increased.

While this is great news for employees, there are sure to be some businesses that struggle to accommodate the wage increases. Especially with the ever-growing threat of COVID-19 looming over the labour market.

When the idea of the incremental wage increase was put forward by the government, they couldn’t have imagined that the proposed increase would hit businesses at such a difficult time financially.

With the economy teetering and 1st April fast approaching, you could be forgiven for really feeling the pressure, so we wanted to have a timely chat about the tangible benefits of keeping up to date with market rates and benefits and why regular remuneration reviews remain vital to a successful business.

Keeping Up With Minimum Wage Rates And Employment Benefits

New Zealand’s Minimum Wage Increase

The upcoming wage increase is due to take effect on April 1st, 2020. Several economists are already being vocal about the pressures this increase will bring to businesses when the global economy is being heavily impacted by COVID-19.

The proposed increase is a considerable jump of $1.20, bringing adult minimum wages up to $18.90 an hour from $17.70. It is estimated there are nearly a quarter of a million workers currently on the minimum wage.

The training wage will also increase to $15.12 per hour.

Similar increases are proposed for sometime in the next year as part of the government’s commitment to reach a $20 minimum wage by April 2021.

Late last year, Workplace Relations and Safety Minister Iain Lees-Galloway said in a press release, “With our economy doing well, we want to make sure that our lowest-paid workers also benefit. The rise in minimum wage is estimated to boost wages by $306 million a year across the economy. That’s a good investment in local economies where workers spend their wages.”

Unfortunately, the current economy is not looking as healthy due to the downturn in global trade. So the question is being raised of whether the increase should proceed. It is not only the minimum wages workers that need to be considered. As minimum wages increase, it’s likely that all wages across the business will have to be improved to close the margin between more experienced employees and the newcomers.

Let’s dive into the concept of wages as a whole to understand this a little further.

Keeping Up With Market Rates And Benefits

From a legal standpoint, it is essential to meet minimum wage requirements across the board. But, it’s also vital that businesses ensure they are meeting – or exceeding – market rates for their industry. As wages are often the largest cost for any business, this needs careful consideration from a legal and financial standpoint.

There are a number of positive impacts when ensuring your staff receive competitive remuneration. The first is quite simple: happy staff work harder! They are also more loyal and likely to stay with the business long term when they feel they’re being paid fairly. And don’t forget that long-serving staff can save tremendous costs on recruitment.

For example, Forbes reported that a bank in the UK voluntarily decided to pay the living wage to their cleaning and catering teams. Following this, staff turnover reduced, with impressive retention rates of 77 per cent and 92 per cent. Compared to the industry averages of 54 per cent and 32 per cent, those numbers say it all!

When you offer higher salaries, you are also more likely to attract (and retain) higher-quality candidates.

Employee well-being and satisfaction play an immense role in the success of your business. And while there’s more to happiness than just money, take home pay certainly has a role to play.

The Importance Of Regular Remuneration Reviews

NZ’s upcoming minimum wage increases are still compulsory at this stage, so it’s an ideal time to review how your business approaches remuneration reviews, benefits, and rewards.

Most organisations commit to yearly review processes. You may decide to calculate the cost of living increases across the board, offer rewards based on how the company is doing, or differentiate increases from employee to employee based on performance.

Paying people fairly for a job well done is a no-brainer. The recognition alone is enough to boost productivity and efficiency. Plus, your employees will feel valued and more likely to stick around, staying invested in the business.

Sit down and compare the wages and salaries of your team, comparing them with market trends throughout the industry to make sure they are competitive. But don’t forget that as well as the dollars on the table, company culture and the benefits provided play a huge role in creating a fulfilling work environment.

Lastly, you need to ensure that your business can sustain the wage rates in an ever-changing economy.

Is your business ready for the 1st April minimum wage increase? If you are a bit worried about how you will handle the logistics, give the Spice Gals a call and we can help you make sure your HR boxes are ticked. Get in touch with us today.

HR Basics – What You Need To Know

Human Resources Management… it all sounds rather clinical, doesn’t it!

But as we all know, people are NOT simple machines. They are complex creatures, and managing them takes time, energy, and understanding.

The people that work in a business are its biggest asset. They can mean the difference between exponential growth and success, and mediocrity – or even failure.

Getting your HR systems and processes in order should be a top priority for any company, regardless of how many employees it has. With the right foundation, any pain points that may appear down the line are easier to manage.

Here are the most important HR basics for any business.

 

HR Basics – What You Need To Know

Recruitment

Skills and experience are important, but recruiting someone who is the right fit for the role and culture is equally important. When employee values align with company values, employees are happier, more productive, and more loyal. Bad hires are costly and time-consuming, so getting the right person should be a top priority.

 

Clear Individual Employment Agreements

To protect both the employer and employee, a solid contract is essential. Both parties should understand their rights and obligations. Employment agreements are an opportunity to legally set up the working relationship and are a crucial term of reference if any disputes should arise.

 

Simple, Up To Date Job Descriptions

A well-written job description is a vital part of a healthy employee/employer relationship. It is useful in the recruitment phase as it helps to match the right person to the position. But it doesn’t stop there. It also allows managers to set employee expectations and manage performance.

Without a job description, there’s no way to track, measure, or manage what your employee does in their role, which can be a recipe for disaster.

 

Welcome And On-Boarding

Every new employee should be given a standard induction and a chance to be appropriately welcomed into a business from day one. This allows them to review all the paperwork, understand what is expected of them, get familiar with how things work, and start integrating into the team. It also introduces them to the culture of your workplace and ensures they feel part of the team from the very start of their employment.

 

Handbook And Expectations

Your employee handbook is a vital tool to communicate all the most important company information succinctly and clearly. It should include company policies, health and safety information, codes of conduct, discipline and termination information, as well as any other information specific to your workplace.

Each employee should sign to indicate they have read and understood the handbook.

 

Regular Feedback

Every person in your business needs feedback, no matter what level they are working at. Feedback helps set goals and expectations for all parties, track progress, and nip any issues in the bud before they get too serious.

Annual performance reviews aren’t enough. Instead, try to create a culture of immediate, helpful, and honest feedback given regularly. Think one on one discussions, informal catch-ups and conversational reviews.

 

Training And Development

Developing and upskilling your staff is a great way to boost employee satisfaction and retention. Not only will it directly benefit your business when employees learn new skills, but the productivity and engagement that people put back into your business will be well worth the investment.

 

Need to nail the HR basics at your workplace? Then give us a call here at Spice HR. We can help you to create the foundation for the kind of workplace your employees love to come to. Getting the HR basics right is the first step towards a great workplace culture and a productive workforce.

Get in touch with us today.

Is There Such A Thing As Work Life Balance?

Work life balance is a concept that has been doing the rounds for decades. But as we all know, it’s easier said than done.

Advances in technology mean we are online and available 24/7. This often blurs the lines between work time and downtime. Plus, it’s really hard to shake off the “work harder and longer than everyone else” mentality of the baby boomer generation.

In spite of this, creating a work environment that supports and encourages work life balance is essential for keeping your employees – and your business – healthy.

Read on to find out why this balance is so important, and to get some ideas on how to achieve it for you and your team.

Is There Such A Thing As Work Life Balance?

Healthy Employees = Healthy Business

The people on your team need to be mentally and physically well to perform at their optimum level.

Overworked people are stressed, and stress can lead to a vast array of health issues. These can be both mental and physical. You are likely to see more absenteeism, lower morale – and overall, a drop in productivity and retention.

On the contrary, people who feel that health and wellness inside AND outside of work are not only supported but encouraged, come to work refreshed and engaged. They will be more loyal to your business because they feel understood and valued, becoming loyal brand ambassadors.

Enable Flexibility

Work life balance looks different for every individual. For some, it means being able to start or finish work at different times or work remotely. For others, it’s paid time off instead of traditional, segmented leave. For many, it’s merely being able to switch off once they have clocked out.

Creating a flexible work environment that caters to the widely varied needs of your team is critical. If your employees spend all their “life” time running around doing their off-work chores instead of truly relaxing, they are going to find it hard to focus on the job.

Enabling some flexibility during the workday to pop out for an appointment, make a phone call, or take care of their health can make a world of difference.

Foster Workplace Wellbeing

Balance isn’t just about giving people enough time away from work. It is equally important to make the workplace a positive place to be. Flexible hours and plenty of time off means nothing if your employees dread coming to work or head home feeling completely burned out every day.

Taking steps to build holistic wellbeing in the workplace will pay off in the long run. When looking at ways to improve your workplace wellbeing, remember to look to encompass the five essential elements of wellbeing – career, community, financial, physical and social. You will attract and retain top talent, and improve the bottom line of your business.

Here are some wellness in the workplace examples to consider:

  • Career pathways and opportunities – discussions and planning
  • Workplace massage
  • Healthy snacks
  • Team exercise initiatives or gym membership discounts
  • Free sessions on financial literacy
  • Quiet areas in the office for de-stressing
  • Workshops and training relevant to your team
  • Organised group activities to give back to your community
  • Social downtime as a team

Model Balance At All Levels

Make sure that managers walk the walk and lead by example!

It’s all very well for the message to filter down through the ranks that it’s okay for people to leave on time, not reply to emails after hours, and take their leave each year, but if CEO’s and managers are modelling the opposite (overworking) behaviour, THAT is the message that people will heed.

Instead of working yourself to the bone, implement good practices of delegation. Also, boost your productivity time by switching off your phone and having focused work time without interruption. If you can make the most of your hours at work, then tasks won’t have to creep over into your home life.

Looking to get better work life balance at your workplace? Then get in touch with the Spice Gals. We can help you implement great practices for the whole team so that everyone has the opportunity to strike the balance they need between work and downtime.

How to Handle Recruitment the Right Way

What would a doughnut be without the cinnamon? How would your favourite Indian dish taste minus the coriander or cumin? And what would the Spice Girls have been without Ginger Spice? It doesn’t really bear thinking about, does it? The same goes for your employees and your recruitment strategy.

They are the spice that makes your organisation unique, attractive, and successful. Without top talent, your business will struggle to beat mediocrity. So, it’s essential to attract the right people for your culture, and encourage them to stick around!

These days, recruitment is a science all of its own. Posting a Job Description on a local job board and hoping for the best just won’t cut it if you want the very best.

So, how do you tackle recruitment in the right way?

Today, we share our best advice for becoming the employer of choice for your potential candidates.

Do Some Self-Reflection

Before you can cast a net out to lure in your ideal candidates, you need to be very clear on what your organisation is looking for. Spend some time looking at your existing top employees, and ask yourself what it is that makes them a great fit.

Remember to include a mix of soft and hard skills, as well as addressing some of the more creative characteristics, such as emotional intelligence and cultural fit.

 

Understand Your Ideal Candidate

Once you know the kind of employee you want to attract, you can begin to understand them better. Think about what they need and want from a job or an employer, and what motivates them.

Do they thrive from being part of a team, or would they rather work independently? Are they happy with a predictable role, or are they looking for a bit of variety?

Drawing up a profile of your dream team member will help shape your business to be the type of employer that naturally attracts top talent.

For invaluable insight, refer to your existing staff members! Ask them what they love about working for you, what drives them, and survey them to see if there is more you could be doing to be a sought after employer.

 

Position Your Company

Savvy candidates won’t just be perusing the job description when deciding whether to take a role. They want to know what it’s really like to work for your business, and what you are all about. They might look at your social media to see what customers are saying about you, check out your current and former employees on LinkedIn, or try and get a feel for your culture via your website.

Ensure that all aspects of your business reflect the culture and values you are trying to encourage.

 

Be Authentic

The most sought after companies in the world have certain things in common – authentic core values, genuine respect and appreciation for their employees, and a commitment to providing a fantastic work environment. Make sure your business’s core values are defined. Be good to your team and word will organically spread among potential candidates.

 

Focus on Quality

Remember, you are looking for quality, not quantity. Rather than offering benefits and values that will appeal to a wide range of applicants, focus on figuring out the persona that melds best with your business and work to meet their needs. You don’t need to attract one hundred candidates, you just need to attract one who is the right fit for your business.

 

Call in the Professionals

Recruitment can be an all consuming task in business, so it may be worth considering the possibility of outsourcing it. Or at least getting some help putting together a plan for the role you are recruiting for and what your expectations are for the candidates.

The team here at Spice HR can help set you up with a plan to get the right people on your team. Or, we can recommend some great recruitment companies or specialists who will help take the stress out of making the right hiring decision.

Give us a call today to chat about your plans for recruiting.

What Is Performance Management and How Can You Do It Well?

 

 

Managing the performance of your employees is one of the most essential and delicate aspects of running a successful business.

It is a little bit like adding the spice to a curry. Get it right, and you have got the perfect dish to keep everyone satisfied and powered-up. Get it wrong, and you are going to have a lot of unhappy people looking for somewhere else to eat!

While many managers find the concept of performance management intimidating, it’s actually pretty straightforward. Being transparent, authentic, open and honest are the keys to success.

Let’s have a look at some of the key ingredients for effective performance management.

 

What Is Performance Management?

Firstly, let’s cover off the main question… what does effective performance management look like?

Many people make the mistake of assuming that performance management is the appraisal process. But it goes far deeper than that. In fact, effective performance management is actually about creating an environment in your workplace where your team are enabled to perform to the best of their abilities.

As you can imagine, a lot goes into creating that kind of environment. It is not something you can leave to happen on its own – to magically create a great environment without any input.

So, these are our best tips on how to create the kind of space that enables your team to perform to the best of their abilities… and to want to do it!

 

Clarity

Would you send an invite to a dinner party but fail to include the date, time, and location? Only if you didn’t want someone to show up, right? The same goes for managing your staff. Be clear on what they are expected to achieve, how they should best go about it, and give specific deadlines.

A clear job description will help set the initial guidelines. That needs to be backed up by creating the right expectations on both sides of the relationship. Once your people know what is expected of them, they can really shine. It might help to set KPIs or goals in line with their abilities so they always have a target to strive for.

 

Follow-up

The days of formal annual performance reviews are fading away. Modern, effective managers are all about regular check-ins. They don’t have to be formal, structured meetings all the time (though it does help to schedule some catch ups of this nature). The point is to meet on a regular basis. This coaching method lets you catch mistakes early on, identify if people are on the right track, and help them shift attention if necessary. It allows for on-the-spot, timely feedback, and saves everyone’s time in the long run.

 

Feedback

While we all prefer to avoid or delay uncomfortable situations, managers need to give feedback promptly. Don’t save up your input (whether positive or negative) for a formal review when it is no longer relevant. A good mentor and coach will make use of teaching moments, giving constructive feedback as and when needed. You will find employees appreciate honesty (when delivered in a helpful, appropriate way).

Managers should also be setting a good example by actively asking for feedback from their team.

 

Future-Focus

While not every discussion needs to be sunshine and rainbows, it is important to ensure feedback is focused on developing skills for the future, not dwelling on what has gone wrong in the past.

When things go well, you can talk about how to repeat and build on these successes.

When challenges arise, look at ways to avoid and improve on these in the future without placing blame. Perhaps the employee can be paired up with another team member, receive further training to upskill, or be given more resources in order to meet their future objectives.

 

Reward and Recognition

Perhaps the most crucial part of performance management is getting the reward and recognition part right. Your employees need to feel appreciated for the work they do. Sometimes, this can be as simple as a heartfelt, individualised thank you. Other times, it may need to be a bigger incentive.

Most importantly, ensure that your rewards are fair and effective. Keep in mind that this is not a “one-size-fits-all” process. Different things motivate different people. Expend some energy finding out what works best for every individual.

 

If you are looking to get some structure in place when it comes to performance management at your workplace, then we can certainly help you do that. Get in touch with us here at Spice HR to enable your team to perform at their very best.

Why You Need an Effective Training and Development Program

Why You Need an Effective Training and Development Program

Is your idea of training and development sending your team on a once-a-year health and safety course?

Then we’ve got some news for you… You are doing your business and your team a huge disservice.

Training and development are buzzwords in the HR world for good reason. Regardless of the size of your organisation, investing in individuals is an investment in the success of your business.

A well thought out, consistent training and development strategy boosts staff morale and engagement, increases staff retention, skyrockets productivity and efficiency, and even helps your company’s future growth and success.

Yes, it really is that important! Let’s talk about why.

The Benefits of Training and Development

Increased Employee Satisfaction

Employees that feel inadequate, unsupported, or under-challenged can become bored and disengaged. In contrast, providing relevant training and development opportunities shows your staff that you value, appreciate, and support them. This provides increased job satisfaction, which results in increased loyalty and retention.

Improved Performance

Happy, engaged workers are more likely to go the extra mile for your business. And they will do it because they want to, not because they feel they have to. They will do their job more efficiently with fewer mistakes. This helps your business stay ahead of the game and there will be less of a requirement for intense supervision of your team. They will be able to take pride in operating autonomously.

Develop Future Leaders

Prepping your employees for future promotion can be priceless. It gives them something to strive for, ensuring they will always enjoy applying themselves to the job at hand. A solid development program includes strategic planning to fill potential skill gaps from within. Recruiting leadership roles internally puts you on the front foot. They already know and understand your business and have proven themselves. Plus, it doesn’t hurt that you can save time and money, and avoid the mistake of a costly bad hire.

Innovation and Creativity

Learning opens the mind and paves the way for innovative thinking. Just because something has always been done one way does not mean that it is the best way. Ongoing training and development creates opportunity for creativity, but also for innovation in your practices. This will help you to create a strong and dynamic organisation.

Attract Quality Employees

Job hunters are very savvy these days. They expect more than a steady pay packet. They want a great place to work. A business that invests in and cares about its employees will quickly gain a reputation as that great place to work. You will be able to attract top talent to enhance your team of go-getters.

How To Approach Training and Development in Your Business

There are some key things to remember when you are developing a training program for your workplace.  Probably the most important thing is to not get caught up in the traditional definitions of training. Courses and formal training play an important role, but only as a small portion of an overall culture of day to day learning and mentoring.

The 70:20:10 rule is a popular and effective way of outlining the different aspects of employee development.

70 percent of the work happens on the job, as your employees learn by doing. Select projects and assign responsibilities that get people out of their comfort zone and challenge them to stretch their abilities.

20 percent of the time should include learning from mentors, who could be colleagues or managers. Rather than a formal development plan, this kind of training should be organic and encouraged to happen naturally in the workplace. Personalise development in response to skillsets, areas of interests, and different learning methods.

The last 10 percent is formal training, which could include digital courses, seminars, conferences, or additional certifications and qualifications. Don’t forget to focus on both hard and soft skills.

Today’s employees are looking for careers, not just jobs. Fulfilment, personal growth, and ongoing development are high on the list of priorities for top candidates. Taking the time to develop a culture that values professional and personal development will be reflected in the positive engagement of your team and the future success of your business.

If you are interested in developing an effective training and development plan at your workplace, then get in touch with us here at Spice HR.  We can help you create an effective and practical plan that can upskill your team and benefit the entire business.